How it works

A simple, reviewed process

You stay in control of what you share. CTC reviews every request before any next step.

Step 1
Tell us what happened
Use the Request Help form to share a short description, how to reach you and what permissions you give CTC.
Step 2
CTC reviews your request
Our team reviews the information and may contact you using your preferred method to ask questions.
Step 3
Possible next step
When suitable, CTC connects you with an independent service partner. Not every request is accepted.

Frequently asked questions